General Terms and Conditions
1. General
1.1 These general terms and conditions apply to all offers from OTOPARTS. The conditions are accessible to everyone and are included on the OTOPARTS website. We will send you a written copy upon request.
1.2 By placing an order, you indicate that you agree to the delivery and payment conditions. OTOPARTS reserves the right to change its delivery and/or payment conditions.
1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by OTOPARTS.
1.4 OTOPARTS guarantees that the delivered product complies with the agreement and meets the specifications stated in the offer.
2. Delivery
2.1 Delivery takes place while stocks last.
2.2 OTOPARTS will execute orders within 14 days at least. If this is not possible (because the ordered item is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or can only be executed in part, the buyer will receive a message within 1 week after placing the order and in that case he has the right to cancel the order without costs and notice of default.
2.3 Unless the order confirmation states otherwise, the delivery of items will take place at the address specified by the buyer. The items travel at the expense and risk of the buyer. We deliver to foreign buyers, unless otherwise agreed, ex warehouse. We take care of export and import clearance, but this is at the expense of the buyer.
2.4 Unless the buyer arranges for a forwarder himself, the items will be sent by us in the manner we deem favorable with forwarders of our choice at the expense and risk of the buyer. If a buyer requests that the delivery of items take place in a manner other than the usual manner, we can charge the buyer for the associated costs. 2.5 OTOPARTS' delivery obligation will be fulfilled, unless proven otherwise, as soon as the items delivered by OTOPARTS have been offered to the buyer once. In the case of home delivery, the carrier's report, containing the refusal of acceptance, serves as full proof of the offer to deliver.
2.6 All terms mentioned on the website are indicative. No rights can therefore be derived from the terms mentioned.
3. Prices
3.1 Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
3.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
3.3 All prices on the site are in EUROs including: 21% VAT. Shipping costs, any assembly costs and other costs are stated separately.
4. Inspection period / right of withdrawal
4.1 If there is a consumer purchase, in accordance with the Distance Selling Act (article 7:5 BW), the buyer has the right to return (part of) the delivered goods within a period of 7 working days without giving a reason. This period starts at the moment that the ordered items have been delivered. If the buyer has not returned the delivered items to OTOPARTS after this period, the purchase is a fact. Before returning the items, the buyer is obliged to notify OTOPARTS of this in writing within the period of 7 working days after delivery. The buyer must prove that the delivered items were returned on time, for example by means of proof of postal delivery. The items must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. If the items have been used, encumbered or damaged in any way by the buyer, the right to cancel within the meaning of this section lapses. Taking into account the provisions of the previous sentence, OTOPARTS will ensure that the full purchase price including the calculated shipping costs will be refunded to the buyer within 30 days after receipt of the return shipment. The return of the delivered goods is entirely at the expense and risk of the buyer.
4.2 The right of dissolution, as described in the previous paragraph, only applies to the delivered goods and will in no case apply to services, such as assembly by third parties. The general terms and conditions of the said company will apply to the latter services, in which OTOPARTS acts only as an intermediary or agent.
4.3 The right of withdrawal does not apply to:
services the execution of which, with the consent of the buyer, has started before the term of seven working days;
goods that have been manufactured according to the specifications of the buyer, for example custom work, or that have a clearly personal character;